Data Loss Prevention

It is the responsibility of the customer to protect their access accounts and/or passwords, as well as to change them periodically (recommended every 60 days). Therefore, Webzi disclaims any loss of information due to improper procedures by the end user.

Webzi provides the necessary tools for each customer to download, store, and protect complete backups of their website. It is also the responsibility of our customers to download backups regularly.

As a courtesy to the service provided, we run daily local backup systems, retaining incremental backups for 6 days. These backups are stored locally, meaning on the same server as the contracted service but on a separate (HDD) disk.

Although unlikely, there is a possibility of a widespread failure that leaves both production and backup storage inaccessible simultaneously. In such a case, it will be Webzi's responsibility to reactivate a new service, and it will be the customer's responsibility to provide a previously downloaded remote backup.